Reference

Open the legal terms for India

g102 sets out how your account, data and access work for India, with each rule written to follow local law where it applies.

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g102 Open the legal terms for India
REQUEST PATHS

Switch to the right contact path

If you need help with a legal request, the fastest path is through your account, because it lets us match the message to the right record. You can also use email or chat when you want a clearer route for corrections, access questions or closure requests. We keep the wording plain, ask only for what we need, and explain the next step before we move a case forward.

Team online

Email desk

Send legal or account requests to [email protected]. Include your registered name, phone number and the change you want, and we will route it to the right team after matching your record.

In-account form

Use the form inside your account for corrections, record access or a complaint about how a legal rule was applied. It gives us the context we need before we reply.

Chat desk

Open chat if you need a quick read on access, cookies or verification. The team can tell you what we can change now and what needs extra proof.

DATA SAFEGUARDS

Explore how we handle your records

We handle this policy area with limited collection, access controls and plain request paths.

Data minimisation

We collect the details needed to open, secure and service your account: contact data, login activity, device signals and payment…

Cookie use

Session cookies keep you signed in, preference cookies remember display choices, and security cookies help us spot unusual access.

Account security

Use a private password, keep your phone number current and close your session on shared devices.

Record retention

We keep support logs, device records and transaction traces only for the time needed for access control, dispute handling and…

Request changes

If you need a correction to name, phone number or stored contact details, send the request through chat, email or…

Local access

Where local law does not allow access, we may block sign-up or pause an account.

Open common legal questions

This section answers the questions we see most often about access, records and corrections. Each answer keeps to plain English so you can tell what applies before you move ahead, and each one follows the same local-law standard we use across the page. If your situation is unusual, use the contact paths above and we will check the record tied to your account.

This page sets out how access, data use, cookies and request handling work for g102. It is the place to check before you open an account, especially when local law decides whether access is available.

You can open an account only where local law permits it. If a state rule or other legal limit applies, we may pause sign-up or access until the position is clear.

We keep contact details, sign-in history, device signals, payment records and support messages linked to your account. Those records help us confirm ownership, handle disputes and keep the wallet trail readable.

Yes. Cookies help keep you signed in, remember preferences and support security checks. You can clear them in your browser, but some settings may reset and you may need to sign in again.

Send the request through chat, email or the form inside your account. We may ask for proof that the account is yours before changing stored details or releasing a copy of records.

We keep records only as long as needed for account administration, security checks, dispute handling and any legal duty. After that period, we archive or delete what we no longer need.

Use the contact paths in the support section. Tell us what you need checked, share the account details we ask for, and we will reply with the next step after verifying the record.

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